Empower your team to communicate in the office, from home, or out on the road

What is a Hosted Phone System?

A hosted phone system, also known as a cloud-based or virtual phone system, is a modern communication solution that empowers businesses with enhanced flexibility and efficiency. It operates over the internet, eliminating the need for traditional landlines and on-premises hardware. At Chris Humphrey Office National, we specialise in hosting these systems, with a particular focus on 3CX, a leading cloud PBX software vendor.

Benefits to your business

Cost Efficiency

Say goodbye to expensive traditional phone lines. Hosted systems typically offer cost savings and transparent pricing structures.

Flexibility

Your staff can communicate and collaborate effortlessly, regardless of their location, thanks to the 3CX mobile app.

Scalability

The system can grow with your business, accommodating additional lines and features as needed. Adding a new office or shop to the system is easy!

Feature-Rich

3CX and our hosted solutions provide a range of features, including video conferencing, voicemail-to-email, and more to enhance productivity.

Reliability

Our advanced 3CX certifications and expertise ensure system reliability and minimal downtime.

Training and Support

We offer training and ongoing support to ensure you get the most out of your hosted phone system.

Efficiency

Streamlined communication processes help your team work more efficiently and serve your customers better

Upgrade your communication

Our hosted phone systems bring efficiency, flexibility, and cost savings to your business without the complexities of traditional systems. Contact us to explore how this solution can elevate your communication strategy and boost your bottom line.

Frequently Asked Questions

Can I keep my phone numbers?

Yes! We can move your existing phone numbers to our services in a process called porting. All we need is your latest phone bill to get started.

My staff work from home a lot, how does a cloud phone system benfit us?

Our hosted phone systems work anywhere with a decent internet connection. Your staff can use the mobile app or take a desk phone home with them.

Aren't hosted phone systems expensive?

No! In fact, most of our customers save money on their monthly phone spend by switching to a more featured and flexible cloud-hosted system.

What sort of down time is there when changing phone systems?

Little to none - we keep your existing phone system operating until the last moment where possible to ensure minimal downtime and disruption.

Features

Keep your numbers

We'll port your phone numbers across from your existing carriers to our platform to ensure you don't miss any calls.

Mobile apps

For Android and iOS. Never miss a call - take and make calls from your office phone number when you're out and about.

Web portal

The 3CX web app lets you handle calls, check colleagues' status and much more, all from your browser!

Custom hold music

Keep your hold music on-brand with custom hold music. Add personalised message or greetings.

Call queues

Fully-featured call centre solution, with advanced call flow options.

Voicemail to email

Voicemail to email service, with optional speech-to-text transcription.

Cut your telco costs

Combine your individual phone systems across multiple sites into one. Get more features for less cost.

Know who's calling

Connect your phone system to your customer database - know who's calling!

Ready for growth

Scaling up and down is quick and easy with our hosted system.

Local support

Our team is based right here in Traralgon, providing top-tier support for local businesses like yours.

Completely customised

With a powerful feature set and myriad of customisation options, we’ll make the phone system work perfectly for your business.

Cloud flexible

Our phone systems are not tied to your office, or even an internet connection – our services will work just about everywhere.

Our Technology Partners

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Chris Humphrey Office National (CHON) is your go-to business solutions provider in the South East Victorian Region. Renowned for top-notch performance, quality, and reliability, we’re here to meet all your needs.